Home » Fulfillment by Amazon (FBA) – An Overview

Fulfillment by Amazon (FBA) – An Overview

by sophiajames
Fulfillment by Amazon

Fulfillment by Amazon (FBA) is a service provided by Amazon that allows sellers to store their products in Amazon’s fulfillment centres. Once the product is sold, Amazon handles the packing, shipping, and customer service on behalf of the seller. This service has become increasingly popular among Amazon sellers due to its ease of use and efficiency. In this article, we will discuss how FBA works in detail.

Signing up for FBA

To use FBA, sellers must first sign up for the service. This can be done through the Amazon Seller Central portal. Once the seller has enrolled in the program, they can choose which products they want to store in Amazon’s fulfillment centres.

Preparing products for shipment to Amazon

Before sending products to fulfillment by amazon centres, sellers must ensure that the products are correctly labelled and packaged. Amazon has specific requirements for labelling and packaging that sellers must follow. Once the products are labelled and packaged, they can be sent to Amazon’s fulfillment centres.

Storing products in Amazon’s fulfillment centres

Once the products arrive at Amazon’s fulfillment centres, they are stored until sold. Amazon has multiple fulfillment centres nationwide, so sellers can choose which centre to send their products to. When a customer orders a product stored in Amazon’s fulfillment centre, Amazon automatically retrieves and prepares it for shipping.

Packing and shipping products

Amazon handles the packing and shipping of products on behalf of the seller. When a customer orders, Amazon retrieves the product from its storage location, packs it, and ships it to the customer. Amazon also provides tracking information to the customer, so they can track the delivery of their order.

Customer service

Amazon also handles customer service for products sold through FBA. If a customer has a question or concern about their order, they can contact Amazon’s customer service department for assistance. Amazon handles all customer service inquiries and issues related to orders fulfilled through FBA.


FBA fees are based on the size and weight of the product, as well as the time it is stored in Amazon’s fulfillment centres. Amazon charges a storage fee for products that remain in their fulfillment centres for an extended period. Additionally, Amazon charges a fulfillment fee for each product sold through FBA.


Fulfillment by Amazon has become an increasingly popular service among Amazon sellers due to its ease of use and efficiency. By using FBA, sellers can focus on other aspects of their business while Amazon handles the packing, shipping, and customer service on their behalf. With multiple fulfillment centres nationwide, Amazon makes it easy for sellers to store their products and reach customers quickly and efficiently.


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