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The HP Printer offline issue

by michaels1
HP Printer offline

Sometimes it happens that when we go for using our printer and we get irritated by the notification displaying an HP printer keeps going offline Windows 10 error. When the printer is unable to communicate with the technical device sending the signals to print then users think that the printer is broken or damaged. But don’t get confused if your printer shows such signs because it could be some technical issue.

This surprisingly common issue affects many linked printers, therefore it’s best to stop all printing activities and repair the problem in a few simple steps.

Solution for the HP Printer keeps going Offline issue

Many Windows 10 PC users face the HP Printer offline issue and they don’t have any clue what to do about it. This may happen when:

  • When another device stops giving signals to your printer.
  • When you notice some faulty functioning of your printer.
  • The printer has some external or internal damage.

It’s quite normal to experience an “HP Printer keeps going offline” problem because it’s so prevalent. So, let’s get started on the procedure that will resolve this issue. Please read the following text for remedies.

How are you able to Fix HP Printer Offline Error by Applying Technical Steps?

If you would like to understand the way to fix the HP printer offline error, inspect the subsequent solutions.

Option 1 – Execute HP Print and Scan Doctor

  1. Use the HP Print and Scan Doctor application to identify and resolve issues. For solving the offline issues users can easily download the version from the official website.
  2. Open the appliance called HPPSdr.exe by clicking it from the download location and allowing it to run. Users are required to be in an administration mode to try this one out.
  3. One must select yes to trust the file source because it is directed from the HP tech support team
  4. Click Start and choose your printer
  5. If your printer is not listed, restart your printer, then click Retry in the Print and Scan Doctor application
  6. The application will identify potential connection issues. Just follow the prompts and if required to show printer updates then click on yes.
  7. Continue through the prompts and click on Yes if asked to form this printer the default printer

Option 2 – Set the default printer

This particular step will surely help the users to reset their faulty printers very easily. For solving the problem Windows 10 users need to execute these steps.

For Windows 10 users

  1. Execute the search box or ask Cortana to start Devices
  2. Select Printers & scanners
  3. Leave the box next to “Let Windows manage my default printer” unmarked. Press the box to unmark it, if it is required.
  4. Select the printer from the list given
  5. If your printer is listed multiple times, select the version that’s showing an idle or online status
  6. Click Manage
  7. Click set as default

Options 3 – Check the printer port and Windows services status

If the printer uses a WSD port then this particular step will surely help the users to resolve the offline printer issue.

  1. To work out this, search Windows or ask Cortana for the instrument panel and click on “View devices and printers”
  2. Next, right-click your printer and choose Printer Properties
  3. Click the Ports tab and appearance to ascertain if your printer uses a WSD port

If it does, execute the steps

  1. Go to Windows or ask Cortana for Services
  2. Scroll through the list to seek out Function Discovery Provider Host and performance Discovery Resource Publication
  3. Confirm the Status and Start-up type columns
  4. If they’re running and therefore the start-up type is automatic, attend subsequent step
  5. If they show up blank with a manual start-up type, right-click the name and choose Properties
  6. Change the start-up type to automatic
  7. Then, click Start under the service status and click on OK
  8. Get back to the Device and Printers window and click F5
  9. Select the printer name and confirm the status

If the printer remains offline, you must print a network configuration report; if it is online, your problem is resolved.

  1. Right-click on your printer name, choose Printer Properties and click the Ports tab.
  2. Select Add Port
  3. Choose Standard TCP/IP Port and press on New Port
  4. Use the network configuration report you ran previously to add a new port -a hostname is preferred
  5. Get back to the Devices and Printers window and click F5
  6. Confirm the printer status by pressing it

Option 4 – Check your connection

The HP printer offline issues will surely get resolved by executing this step. The users need to ascertain that the printer is correctly attached to the system.

  1. Restart your printer by turning it off, waiting 10 seconds, and disconnecting the facility cord from your printer
  2. Then, turn off your computer
  3. Connect the printer cord to the printer and switch the printer back on
  4. Disconnect the facility cord from your wireless router
  5. Wait 10 seconds before reconnecting it
  6. it’s going to take a couple of minutes for your internet to return on
  7. Turn on your computer, when it happens
  8. Connect the printer to the network by executing the HP wireless setup wizard or the HP Smart software
  9. Print a wireless report back to see what connectivity issues should exist
  10. Find this report within the Network settings or the Wireless menu of your printer


HP Printer keeps going offline Windows 10 issue comes your way because the printer appears to be offline including difficulties with hardware, such as not connected cables or faulty devices, and problems with software, such as damaged or incompatible driver files. We have stated all the best possible methods to get rid of the HP printer offline issue.

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