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The Best Practices For Offshore Software Testing and QA Services

by imensosoftware
The Best Practices For Offshore Testing & QA Services

In terms of QA testing software, companies have many choices. They can test their software independently, outsource the task to another firm, or even offshore it to a third-party nation.

Each has its pros and cons; however, for many companies, outsourcing software testing is the best method to ensure that quality is assured. By outsourcing these functions, businesses can lower expenses and speed up turnaround times.

But It is crucial to ensure that the offshore software testing company you choose is experienced and has the know-how to offer quality assurance services.

Why is software testing important?

Software testing is the culmination of application development through which software testers evaluate code by questioning it. This evaluation can be brief or proceed until all stakeholders are satisfied. Software testing identifies bugs and issues in the development process so they’re fixed prior to product launch. This approach ensures that only quality products are distributed to consumers, which in turn elevates customer satisfaction and trust.

To understand the importance of software testing, consider the example of Starbucks. In 2015, the company lost millions of dollars in sales when its point-of-sale (POS) platform shut down due to a faulty system refresh caused by a software glitch. This could have been avoided if the POS software had been tested thoroughly. Nissan also suffered a similar fate in 2016 when it recalled more than 3 million cars due to a software issue in airbag sensor detectors.

Software testing can be divided into two steps:

1. Verification: it refers to the set of tasks that ensure that the software correctly implements a specific function.

2. Validation: it refers to a different set of tasks that ensure that the software that has been built is traceable to customer requirements.

Verification: “Are we building the product right?”
Validation: “Are we building the right product?”

What are different types of software testing?

Software Testing can be broadly classified into two types:

1. Manual Testing: Manual testing includes testing software manually, i.e., without using any automation tool or any script. In this type, the tester takes over the role of an end-user and tests the software to identify any unexpected behavior or bug. There are different stages for manual testing such as unit testing, integration testing, system testing, and user acceptance testing.

Testers use test plans, test cases, or test scenarios to test software to ensure the completeness of testing. Manual testing also includes exploratory testing, as testers explore the software to identify errors in it.

2. Automation Testing: Automation testing, which is also known as Test Automation, is when the tester writes scripts and uses another software to test the product. This process involves the automation of a manual process. Automation Testing is used to re-run the test scenarios quickly and repeatedly, that were performed manually in manual testing.

Apart from regression testing, automation testing is also used to test the application from a load, performance, and stress point of view. It increases the test coverage, improves accuracy, and saves time and money when compared to manual testing.

In this blog, we will go over some best practices for offshore software testing, allowing you to ensure high-quality software. With these suggestions and practices, you can be confident that your software will not be prone to errors and will be ready for the big time.

These are the 3 top practices that every company can follow when outsourcing their quality assurance testing

1. Define clearly your QA process

To ensure that your final product is stable and meets your final requirements, it’s essential to determine the steps to take in the initial stages of the development. This not only creates the right path for deliverables that members of the QA group adhere to and follow, but it also helps clarify expectations and assist the entire process going more efficiently.

A typical example of this approach could include:

  • A kick-off meeting is held to define the procedure and interview key stakeholders to establish the roles of each participant.
  • A phase of identification clearly outlines the cost of items and high-risk areas and the tools to be utilized during the project.
  • The final recommendation phase in which you will be able to finalize your plan and any enhancements that are identified in the general QA process

2. Plan for Coordinating Meetings

The biggest issue when working in partially located offshore teams is scheduling meetings that span different time zones. It’s not efficient to have one group suffer at each meeting. At the same time, another team is believed to be treated differently, which eventually results in anger, resentment, and sleep deprivation.

While texts, emails, and phone calls work great for communicating between meetings, every company needs face-to-face meetings with everyone on staff to discuss ongoing initiatives.

Most companies outsourcing QA testing employ video conferencing software that allows groups for meetings. The main issue to resolve then is the timing for the gathering. The ideal solution is to switch times in the current time zone and then the international time zone to ensure that everyone gets equal treatment and is confident about outstanding work.

3. Need to be approved in writing by Internal as well as External Parties

After your application has gone through the QA procedure, it’s recommended that you follow a sequence of steps that will officially accept the project before it is put into production.

Based on the test plan’s results, the team could return and either advise against releasing the program or issue a stamp of approval to go live with the software.

In obtaining approvals from both parties and conducting a series of test scenarios, you can easily determine whether your project passed or failed to pass the test. No one likes surprises, and with this process in place, potential modifications or adjustments are possible, and all involved parties understand the outcome.

Following these best practices by remaining flexible and responsive, Software firms can speed up their production times and increase the quality of the products they produce by bringing in an outside team to provide quality control. The transition process can be smoother by providing adequate documentation to the new team and regularly interacting with them face-to-face.

If the staff in-house is involved at the start, then the transition will be smooth, and you should get to full capacity in a short time and without major problems.

Benefits of outsourcing Software Testing Services

Outsourcing software testing services could give businesses a range of advantages, including cost savings, enhanced efficiency, and access to expert skills. Here are some major benefits of outsourcing software testing.

1. More Effective

Outsourcing software testing can be more effective than in-house testing. Through outsourcing, you can concentrate on your business while a third party is in charge of the testing tasks. This is more economical and guarantees that the testing will be conducted in the correct method.

2. Better Quality

If you contract out testing software, you gain access to a group of professionals who have experience with testing software. This will help enhance the overall quality and performance of the product. Your team can promptly identify and correct any issues, which will improve the overall performance of your product.

3. Faster Turnaround Time

Software testing service providers have extensive experience working with various testing projects. They can generally complete projects quicker than an internal team. This is crucial for companies who must launch new products or update them promptly to remain ahead of the competition.

4. Access to Resources with Specialization

By outsourcing software testing, you can access specialized tools and knowledge that could be expensive to duplicate internally. This includes techniques, tools, and staff with particular expertise and knowledge in testing software.

5. Greater Flexibility

Outsourcing software testing allows you to ramp up or down the resources required based on the project’s needs. This can be beneficial during times of increased activity or when you’re faced with deadlines that seem to be unavoidable.

6. The Focus is on The Core Activities

Outsourcing software testing services allow businesses to concentrate on their primary tasks and leave the testing to an experienced partner. This could result in better quality, lower costs, and faster time to complete.


Outsourcing software testing services is a fantastic option for businesses to enhance their products’ quality, cut costs, and boost efficiency. Working with experts from a group of companies can gain access to specialist tools and knowledge that are expensive to duplicate in-house.

Additionally, outsourcing allows companies to scale up or reduce resources as required based on the project’s requirements.

You may outsource testing to a top offshore software testing company that is a seasoned provider of professional testing specialists.

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