While switching over from QuickBooks to multi-user mode, it has been observed that users often receive an error code. This is the H202 QuickBooks error code. This error means that the multi-user connection to the server computer, used for storing QuickBooks company files (QBW), is blocked. The user is unable to communicate with the server computer and is thus not able to access the QuickBooks company file.
QuickBooks Error Code H202 can be difficult to overcome . However, with the right guidance, you can keep working on your QuickBooks financial transactions, uninterrupted. This post covers all the solutions that can help you get rid of the Error Code H202 In QuickBooks. However, QuickBooks Support recommends that you should back up your QuickBooks company files and keep Stellar Repair for QuickBooks software handy for repairing the QBW file and recovering its data.
What is the Error Code H202 in QuickBooks?
On a multi-user network, QuickBooks company files (QBW) are stored on a server system. When a system fails to access a company file placed on another workstation, it results in H202 QuickBooks error. The error message reflected would read as “Error code: H202 This company file is on another computer, and QuickBooks needs some help connecting.”
A preliminary solution of this issue of QuickBooks Error Code H202 is to open the start menu, open QB Database Server Manager which will scan your files and restore the connection.
Causes of the H202 QuickBooks Error Code
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Incorrect hosting of configuration settings.
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The server computer Firewall is hindering with incoming and outgoing communication.
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Conflict with DNS server.
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QuickBooks is unable to obtain the IP address of the host system or server hosting the file.
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Some internal QuickBooks services like QuickBooksDBXX or QBCFMonitor are not able to run on the server computer.
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The network data file (.ND) is corrupt or damaged.
How to Fix the Error Code H202 in QuickBooks?
NOTE: First make a backup of your QBW file, then perform the solutions explained in this section. This will ensure that you can retrieve and restore the original data.
It is recommended by QuickBooks Support to use the QuickBooks Database Server Manager to fix the error. If it doesn’t fix the Error Code H202 QuickBooks, then try the following solutions:
Method 1 – Check Network Connectivity
Ping your server from the workstation getting Error Code H202 In QuickBooks to check the network connection.
To ping your server, do these:
Open Run and type ‘cmd’ into the search box, and then click Enter.
Enter ping [servername] to ping the server name from your system, and then press the Enter button.
If the network needs to be repaired if you detect packet loss or get a slow reply. So, proceed to Solution 2.
Method 2 – Use the QuickBooks File Doctor Tool
Run QuickBooks File Doctor Tool to resolve network issues that might be blocking multi-user connections to the server.
If the Error Code H202 QuickBooks persists, try solution 3.
Method 3 – Make Sure the QuickBooks Services are Running
Ensure that the QuickBooks services are actively running on the server computer. Follow the steps enlisted below to check if the Quickbooks DBXX services are running, and then repeat them for QBCFMonitorService.
- Open Run, type services.msc, and then hit Enter.
- In the Services window, browse and then double-click on QuickBooksDBXX on the list.
Repeat the steps for QBCFMonitorService. Once you’ve completed the steps, open QuickBooks on each connected system. Click on File to open the menu and choose the Switch to Multi-user Mode option. If you can smoothly operate now, the problem is fixed.
Method 4 – Add your Server to Windows Hosts File
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Browse any of the mentioned paths to open the Windows hosts file (on the erroneous system):
C:\Windows\System32\Drivers\Etc.
C:\Windows\Syswow64\Drivers\Etc.
* Double-click the host file.
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When prompted with ‘How do you want to open this file’, make a selection of Notepad.
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In the Hosts file, after the last IP address, enter Server’s IP address followed by the server name.
NOTE: Use the TAB key instead of the space bar for greater convenience of separating IP address and server name.
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Go to File > Save.
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Click Exit.
Method 5 – Create a New Folder for Your QBW File
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On the server computer, make a new folder.
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Share the folder and then set up the folder and make necessary Windows access permissions to share company files.
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Copy the QuickBooks Database (also referred as QBW) file to the new folder.
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Open your company file in multi-user mode once again.
To conclude, the QuickBooks Error Code H202 might prove to be a tough cookie to crack. If you feel that the methods are too complex for you, then please get in touch with QuickBooks Support.
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